HCAI prioritizes behaviors, human needs, values and capabilities to align with the development AI solutions.
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Wisdom is everywhere - learning from the weeds in our lives.
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Organizations often struggle with driving organizational change.
Does leadership undervalue behavioral and cultural change?
Unlocking customer insights – do organizations biases obscuring the true customer needs and creating a gap between intent and impact?
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Offstage activity and the importance of mapping the full customer experience via service design blueprints
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Service Design impact to Product Strategy
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