EXPERIENCE + ECOSYSTEM
Human-Centered strategic Services
As a design-driven leader who harnesses design’s transformative power of change across an organization, my practice is rooted in deep behavioral research and design innovation that serves as grounding for humanizing data intelligence and technology transformation.
I fuse user and systems insights with agile product strategy to derisk products, align experiences with user needs, and unlock rapid growth. I build high-performing design teams and partner closely with product leaders to transform digital vision into disruptive, market-differentiated products and experiences.
My approach leverages human-centered design as a growth engine, fueling innovation, capturing early adopter interest, and securing investor confidence. I partner with enterprises and startups, leveraging HCAI as a strategic differentiator to drive innovation, scale growth, and secure investor confidence. Let’s explore how a human-first AI approach can propel your venture to new heights.
UX RESEARCh, INSIGHTS & STRATEGY
User/ customer-centric insights and strategy
User / customer Research and insights
Product de-risking and management via UX practices
Product Ecosystem & Journey mapping
Research Insights reports and Service Design
Product strategic roadmap planning
Multi-sided product architecture
product STRATEGY & EXperience design
Interdisciplinary, system thinking approach
Design Strategy workshops
Experience Strategy & Design
Service Design leadership
Design thinking workshops
Multi-sided product architecture
Human-centric design sprint leadership
HCAI / WORKFLOW RESEArch & TRANSFORMATION
Current State - Audit / Assessment
Systems analysis / process and workflow mapping
Workflow research, analysis, and insight
Future State - Solution Recommendations
Identify - Workflow visualization / mapping
Quantify - customer and user-centric strategy and plan
Prioritize - workflow and process improvement roadmap
Team leadership & management
Interdisciplinary team leadership
Design Organization Assessment and Operational planning
Product Experience vision & strategy team direction and management
Dynamic Operational Model Design & Leadership
Product de-risking and management via UX practices in business
Vendor/ partner management