EXPERIENCE + ECOSYSTEM

 

Strategic Design Services

As a design-driven leader who harnesses design’s transformative power of change across an organization, my practice is rooted in deep behavioral research and design innovation that serves as grounding for humanizing data intelligence and technology transformation.

I partner with growth-stage startups and enterprises, leveraging HCAI as a strategic differentiator to drive innovation, scale growth, and secure investor confidence. Let’s explore how a human-first AI approach can propel your venture to new heights.


Strategic HCD Leadership & Fractional Services

Design-driven leadership specializing in humanizing data intelligence and technology transformation.

  • Multi-disciplined strategic design consultancy

  • Conversational AI Design expertise

  • Product strategy for growth-stage startups

  • Multi-sided platform strategy

  • Organizational strategic change


UX Research, Insights and Strategy

Foundational research services that de-risk products and drive strategic decision-making.

  • User/Customer research

  • Product de-risking via UX practices

  • Product ecosystem & journey mapping

  • Research insights reports

  • Strategic roadmap planning


Experience Strategy and Design

Interdisciplinary, systems thinking approach to strategic design and experience creation.

  • Design Strategy workshops

  • Experience Strategy & Design

  • Service Design leadership

  • Design thinking workshops

  • Human-centric design sprint leadership


HCAI / Conversational AI Design

Comprehensive workflow analysis and human-centered AI implementation strategies.

  • Systems analysis & process mapping

  • Workflow research and insights

  • Solution recommendations

  • Customer-centric strategy planning

  • Process improvement roadmaps


Team Leadership and Management

Interdisciplinary team leadership and operational excellence in design organizations.

  • Design Organization Assessment

  • Product Experience vision & strategy

  • Dynamic Operational Model Design

  • Vendor/partner management

  • Team direction and management


Schedule a consultation or workshop