HUMAN CENTERED DESIGN

hcd LEADERSHIP | STRATEGIC DESIGN LEADERSHIP | hc-ai | research & INSIGHTS | EXPERIENCE STRATEGY | service design | FUTURE SCENARIO WORKSHOPS | design THINKING | PRODUCT STRATEGY | CHANGE STRATEGY | DIGITAL TRANSFORMATION

Strategic problem-solving design leader focused on delivering value and building teams for impact. My practice represents an embracing of holistic strategic practices that put the human first from research and rapid prototyping to harnessing the power of co-creation and service design — a systems-level shift in how an organization works with users/customers, incorporating behavioral data and intelligence to transform product roadmaps, empower users, and improve decision-making.