brand EXPERIENCE STRATEGY & TRANSFORMATION 

User/ audience-centric strategy

  • Audience-centric research
  • Strategy / planning work sessions
  • Modern brand building  
  • Go-to-market activation strategic planning 
  • Omni-channel marketing planning  
  • Experience Design & Direction

RIGHT TIME | LEAN STRATEGIC FOCUS

Interdisciplinary, system thinking approach 

  • Market and customer research 
  • Audience Ecosystem mapping  
  • Experience Strategy
  • Product strategy
  • Service Design
  • Lean brand UX sprints
 

Process AUDIT and Improvement

 Current State - Audit / Assessment 

  • Process and workflow 

  • Digital tools assessment 

Future State - Solution Recommendations

  • Identify - Process visualization / mapping 
  • Quantify - Process issue resolution plan / implications of changes   
  • Prioritize - Process improvement roadmap 

Vendor management

  • Triple bid process management 
  • Bid Management 
  • Contract Review 
  • Scope of Work Creation